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A Guide to Mastering Customer Service in E-commerce: Dos and Don’ts for Shopify Store Owners

Timely responses are crucial for maintaining high customer satisfaction in e-commerce. Strive to acknowledge inquiries promptly, even if resolving the issue takes more time. Collaborate with your customer service team to establish clear service level agreements (SLAs), including targets for first response times. Ensure your team understands the importance of adhering to these SLAs, and track their performance regularly.
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10 mins
AI Automation
Retention

Boost Your Shopify Sales with Bundles: The Power of Cross-Selling and Upselling

Bundling products together has proven to be a powerful method for increasing average order value, enticing customers to purchase more, and ultimately boosting revenue. In this comprehensive blog post, we'll delve into the significance of bundling, discuss the psychological principles behind bundling, explore case studies of successful bundling implementations by renowned brands like Amazon and Apple.
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7 mins
E-commerce Optimization
Product

Akohub and Cross Sell & Upsell: A Powerful New Partnership

Join forces with Akohub and Cross Sell & Upsell to elevate your e-commerce game! Don't miss out on this opportunity to supercharge your sales strategy and delight your customers. Download the Akohub app today and let's make magic happen!
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3 mins
E-commerce Optimization

Why and How to Set Up a Cart Drawer for Effective Upselling on Your Shopify Page

By integrating the Cart Drawer into your Shopify store, you're not just enhancing convenience; you're making a strategic investment in customer satisfaction and conversion optimization.
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4 mins
Upselling Strategies
Product

Partnership Announcement: Rivyo & Cross Sell

We’re thrilled to welcome Rivyo Product Reviews as the latest addition to our esteemed partner community! Rivyo is dedicated to enhancing the customer experience by providing reliable and insightful product reviews. With this partnership, we aim to empower our merchants with a robust review management solution that boosts credibility, drives sales, and fosters trust among their customers.
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3 mins
E-commerce Optimization
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